All successful orders needs to be cancelled within 48 hours of Order placed on the Website. As we process the order within 48 hours of the order received.
Any request placed after 48 hours of the order received will cause a Cancellation Fee and 3-5 business days to process your request after receipt of our product back to our warehouse.
As these are handcrafted shoes and not machine made so it takes 8-10 business days for the product to be delivered to your doorstep. Kindly allow upto 10 business days for order to be delivered. If you wish to cancel the order before 10 business days then the cancellation fees of Rs. 100 will be deducted from your amount and rest amount will be transferred to your store credits which can be used for next purchase you make on the website. However a Cancellation Fee of Rs.200 will be deducted to cover forward and return shipping charges if you wish to get the refund in your Paytm Account.
Refund will only be processed to your account, when shipping will return to us. So kindly wait for your shipment to return back to us and don’t receive it on your end. If you receive it, then the cancellation request will be rejected.